General Terms for Owner Area
General information
LOCASUN is a company under French law, whose registered office is located at 24 rue des Jeûneurs 75002 PARIS France, and registered with the Paris Register of Companies under number 488 157 389. Any written communication may be addressed to LOCASUN 24 rue des Jeûneurs 75002 PARIS France or by email to proprietaires@locasun.com. For telephone contact, the following telephone number is available: 01 34 44 07 30. LOCASUN is a travel agency licensed under IM095110020 (Atout France registration) and the financial guarantee is provided by GROUPAMA. Professional insurance is provided by Allianz IARD (Insurance policy: 57890818-00005). LOCASUN offers any owner or manager of vacation rentals the possibility of publishing one or more advertisements free of charge.
LOCASUN reserves the right to modify all or part of these GCS. In the event of substantial modification of the GCS, LOCASUN will inform the Owner by email fifteen (15) days before the modified GCS come into force. The Owner will have the possibility of closing his or her owner space before the expiry of the fifteen (15) day notice period as of the reception of the email informing him or her of the said modifications.
This does not in any way ensure the marketing of an accommodation in its entirety since the Owner retains the right to organise the rental of his accommodation by himself or by other means. LOCASUN, through its own interface, may also distribute the Owner's accommodation to its European partners. The list of partners will change over time. In fact, the Owner must provide LOCASUN with an updated list of sites on which he/she does not wish LOCASUN to distribute his/her ads. In the absence of precision, LOCASUN will diffuse by default all of the Owner's advertisements on the partner sites.
Likewise, in the event that the Owner wishes to close his or her owner space, he or she must send a request to LOCASUN. The closure of the owner's space will then be effective in the following days.
Furthermore, LOCASUN reserves the right, subject to one (1) month's notice, to interrupt or stop access to all or part of the Service, without being obliged to pay the Owner any compensation whatsoever.
In any case, LOCASUN will have the right, without prejudice to any damages, to interrupt the diffusion of the Owner's vacation rental advertisements and to close the Owner's space automatically and without formality in the event of the Owner's failure to fulfil any of his obligations. LOCASUN will inform the Owner of the reasons for such an interruption or closure of space.
Also, the Owner undertakes to ensure that the information provided to LOCASUN does not contain, without the prior agreement of LOCASUN :
- No hypertext links to websites operated by the Owner;
- No reference to the Owner's brand or logo.
- No means of contact from the Owner: email, phone number, personal website, social network.
In the event that LOCASUN finds that the information provided by the Owner contains the aforementioned elements, the Owner will have a period of 72 hours after notification by LOCASUN to withdraw them.
The Owner will provide the contact details for the delivery of the keys, the prices of the associated services, the amount of the deposits and the tourist tax, as well as any other useful information to the Client.
In accordance with article L.324-2-1 of the Tourism Code, each Owner is informed that he/she is required to comply with the obligations of prior declaration or authorization provided for in article L.324-1-1 of the Tourism Code and articles L.631-7 et seq. of the Construction and Housing Code, as well as any other regulation that may be applicable.
In addition, each Owner agrees not to rent out his or her primary residence for more than 120 days per year. As regards their secondary residence, each Owner undertakes to contact the town hall of the municipality where their seasonal rental is located in order to find out about any preliminary and necessary steps to be taken before renting it out.
It is the responsibility of the Owner to identify and obtain any necessary permits, licenses or registrations for the Service. The Owner must have a permit or registration number in order to list the property on the Service. This number only applies to properties located in certain cities. A field is provided for this purpose in the "Description" part of the ad when it is posted on our Site. If the registration number is mandatory, and the field is not filled in, you will not be able to continue publishing the ad. If you do not have this number, you must take the necessary steps with the town hall of the town in which your property is located and which you wish to offer for rent on the Site. In the event of non-compliance with these obligations, penalties may be applied by the competent authorities. Not all municipalities are concerned by this obligation.
Each Owner declares on his or her honour that he or she complies with the obligations set out above prior to any vacation rental that may be made via the Site.
The Owner will be exclusively responsible for the description and the information he has validated. In case of non-conformity between the description and the reality of the accommodation, the Owner will bear the consequences and will have to compensate the Client.
The Owner undertakes to check all the information presented directly on the Site.
The Owner represents and warrants that the information provided does not violate any applicable regulations or agreements with third parties, such as lease agreements, union council agreements, condominium bylaws, and complies with all applicable laws and regulations, tax obligations that may apply to vacation rentals, and will not violate the rights of third parties. In particular, the Owner undertakes to only offer for rent accommodation which they own and remain the owner of or which they are entitled to offer for rent without this constituting a breach of any contract with a third party, for the entire duration of the rental and that all information provided is true, accurate, complete and up to date.
The Owner guarantees a spirit of loyalty towards LOCASUN and undertakes to inform LOCASUN as soon as possible of any problems of conformity or finishing that may lead to his inability to receive Clients. In the event that Clients cannot be accommodated in a satisfactory manner, the Owner undertakes to rehouse them in conditions that are at least equivalent, and to provide them with compensation (discount on the initial price of the accommodation or additional services to their initial reservation). Failing this, the cancellation conditions defined in article 4 of the present contract shall apply.
LOCASUN guarantees its clients that all the proposed stays are available, the Owner undertakes to keep up to date and to guarantee the availability of the accommodation that he/she proposes for rental via the Site so that the Clients have reliable information. Should the Owner fail to do so, LOCASUN will have the possibility, after having informed the Owner by email, to interrupt the diffusion of the Owner's advertisements until the availability of the calendar is updated without prior notice or compensation, which the Owner recognizes and accepts.
When a Client makes a reservation request, LOCASUN sends this request to the Owner. As soon as LOCASUN receives the acceptance of the reservation from the Owner within 24 hours, the rental contract between LOCASUN and the Client is sent by email to the Client.
- the name of the client,
- the number of people,
- the period,
- the city,
- accommodation type
- The owner's net rent and the amount of tourist tax collected,
- The reference of the Ad and the number of the rental contract.
The Owner is responsible for the prices transmitted to LOCASUN as part of the Service. In the event that LOCASUN has to set prices manually in its system, the Owner undertakes to verify the pricing at the time of each reservation, to note any discrepancies, and to alert LOCASUN as soon as they are noted and without delay. Failing this, LOCASUN is released from any error in data entry.
The Owner agrees to give LOCASUN the benefit of its best prices and of any promotion on its public rates.
These conditions will be included in the contract signed between the Client and LOCASUN and will be binding in all cases on the Owner, who expressly acknowledges this. The Owner undertakes to give the best possible welcome to his Clients. The payment of any additional service not included and not foreseen in the contract concluded between LOCASUN and the Client, consumed on site by the Client, must be paid directly by the Client on site to the Owner.
The Owner undertakes to draw up an inventory of fixtures on arrival and departure with the Client. This inventory of fixtures must be signed by the Owner and the Client.
Any complaints shall be presented to the Owner within three (3) weeks following the end of the stay and may be subject to a deduction from the price of the stay with the prior agreement of the Owner.
In the case of claims transmitted by LOCASUN to the Owner, the latter undertakes to deal with them within a period of fifteen (15) days from the date of reception of the email sent by LOCASUN.
The Owner declares that he/she has all the rights, in particular the intellectual property rights, and authorizations, in particular from the beneficiaries, necessary for the publication and reproduction of the advertisements on the Site.
Any advertisement published on the Site appears under the exclusive responsibility of the Owner.
Consequently, the Owner relieves LOCASUN of all responsibility, guarantees it against any recourse or action in relation to its published advertisements that could be brought against the latter due to the publication of the advertisements and will bear all damages as well as costs and expenses to which it could be condemned or which would be provided for against it by a transactional agreement signed by the latter with this third party, notwithstanding any damages that LOCASUN, their subcontractors and suppliers could claim due to the Owner's damaging acts.
The Owner acknowledges and accepts that LOCASUN has the right to delete, without prior notice or compensation, any advertisement that does not comply with these GCS, after having informed the Owner by e-mail. The Owner declares that he/she is aware of the extent of distribution of the site and, if applicable, of the partner site(s), and that he/she has taken all precautions to respect the legislation in force in the places where the ads are received, and releases LOCASUN and, if applicable, the third party site(s), from all responsibility in this respect.
The Owner undertakes to ensure that the price indicated on the advertisements published within the framework of the Service is the public price. The prices indicated in the ads include the amount of the commission due to LOCASUN. In no case shall the commission be added to the price indicated on the ads and/or paid by the Client.
In the event of cancellation by the Customer, the amount of this commission will be recalculated on the amount of the indemnity remaining due to the PARTNER (see article 4.2.1 below).
In case of cancellation by the PARTNER, the amount of the commission due will be calculated on the public price of the cancelled reservation (see article 4.2.2 below).
Cancellation made more than twenty (20) days before the entry in the accommodation: no compensation;
Cancellation made twenty (20) to fifteen (15) days inclusive before the date of entry into the accommodation: 50% of the total net price;
Cancellation made fourteen (14) to eight (8) days inclusive before the date of entry into the accommodation: 75% of the total net price;
Cancellation made seven (7) days or less before the date of entry into the accommodation: 100% of the total net price.
Any cancellation must be made by LOCASUN by email to the Owner, the date of receipt of the email being taken as proof.
It is specified that these cancellation conditions only concern the relationship between the Owner and LOCASUN. With regard to the relationship between LOCASUN and the Client, the conditions of cancellation are those defined in the General Conditions of Sale of LOCASUN.
In the event that LOCASUN is obliged by law or regulation to reimburse the Client in full for payments made in the event of cancellation of a reservation, the Owner undertakes not to invoice LOCASUN for the corresponding cancellation fees.
In addition, the Owner also undertakes to compensate the Client, via LOCASUN, according to the following scale :
Cancellation made more than twenty (20) days before the entry in the accommodation: no compensation;
Cancellation made twenty (20) to fifteen (15) days inclusive before the date of entry into the accommodation: 50% of the total net price agency;
Cancellation made fourteen (14) to eight (8) days inclusive before the date of entry into the accommodation: 75% of the total net price agency;
Cancellation made seven (7) days or less before the date of entry into the accommodation: 100% of the total price net agency.
In any case, the proposed relocation is subject to the Client's acceptance. In case of refusal by the Client, LOCASUN will be able to relocate the Client to an accommodation equivalent to the one initially booked, available in its catalog, and will charge the extra cost to the Owner. In the case of refusal by the Client of the different replacement accommodations proposed, the Owner commits to bearing any pre-litigation or litigation costs that LOCASUN may incur.
In this case, the amount of the commission remains with LOCASUN.
All cancellations must be transmitted by the Owner by email to LOCASUN. The date of reception of the email is taken as proof.
In the event of revocation, LOCASUN shall pay the sums due to the Owner for each stay booked thirty (30) days after receipt of an invoice issued by the Owner and complying with the conditions of form referred to in article 242 nonies A of Annex II to the CGI.
Declare to the tax authorities the VAT collected at the time of eligibility,
To pay to the Treasury the VAT mentioned on the invoices under the present agreement
To claim immediately the double of the invoice if the latter was not placed at its disposal by the Agent within the time limits and according to the conditions specified herein,
To inform the Representative in writing without delay of any change in the information relating to the identification of its company.
In accordance with Article L.441-10 of the French Commercial Code, any sum not paid by the due date shown on the invoice shall give rise, ipso jure and without the need for a reminder, to the payment of interest on arrears due from the day following the due date until payment in full on the basis of three times the legal interest rate and a flat-rate indemnity for collection costs of forty (40) €, as well as to the reimbursement of any collection costs incurred by the crediting Party up to the amount of the costs justified by the latter.
All documents and information of which the Owner may have knowledge in the context of the execution of the present contract and in particular those relating to the organisation, activities and results of LOCASUN or emanating from third parties are also confidential. Furthermore, LOCASUN may have signed confidentiality agreements with third parties in relation to the services entrusted to it.
The Owner undertakes to respect the terms and conditions of these confidentiality agreements concerning him/her as a partner of LOCASUN.
The Owner agrees to comply with and to impose upon its personnel and subcontractors this obligation of confidentiality throughout the term of performance hereof and for five (5) years thereafter.
Furthermore, upon expiry or termination of the present contract, the Owner shall either return to LOCASUN all documents containing confidential information relating to the present terminated contract, or assure LOCASUN of the destruction of this information.
However, the Owner shall not be liable for the disclosure of information provided that it can be proved:
if they are in the public domain or have been obtained through other non-fraudulent sources,
if LOCASUN indicates in writing to the Owner that it has removed their confidentiality.
The data collected within the framework of the present document is accessible to LOCASUN's service providers, including Adevinta France (its parent company) on the basis of its legitimate interest, which contribute administratively and technically to achieving the above objectives.
LOCASUN's privacy policy with respect to personal data is applicable to the relationship between LOCASUN and the Owner hereunder and is available online at https://www.locasun.fr/cnil-et-confidentialite.
The Owner acknowledges having read it and will be able to find information on it:
to exercise their rights of access, rectification, opposition, deletion, limitation, portability as well as to withdraw their consent for prospecting.
Furthermore, LOCASUN is exclusively responsible for processing the personal data of the Owner and its clients, and LOCASUN will not transmit any client personal data to the Owner, other than those necessary for the proper execution of the vacation rental service reserved by the client and provided to the Owner.
In this respect, the Owner undertakes to comply with the legal and regulatory provisions in force concerning the personal data of users that it collects.
In particular, the Owner undertakes to implement all technical means to maintain the integrity, security and confidentiality of the Customer's personal data, as well as to guarantee the security of access to the storage systems for such personal data.
The Owner is informed of the obligations incumbent on him as a data controller, and in particular the respect of the rights of the Customers and in particular, their right of access, opposition and rectification of the information concerning them.
The Owner and/or its agent shall be liable for any breach of these obligations and warranties and shall indemnify LOCASUN and/or the Companies (including court costs and attorney's fees) against any action, claim or demand brought by any authority or third party as a result of any breach by the Owner under this section.
Furthermore, the Owner undertakes not to canvass the Clients during or after their stay, and not to use the Clients' data for commercial purposes.
It is agreed between the parties that any public announcement made by LOCASUN concerning the existence of the collaboration between the Owner and LOCASUN shall conform to the provisions defined in the Confidentiality article of the present GCS.
This right to use the trademarks and logos of the Owner does not confer on LOCASUN any right of ownership or exclusivity over the right to use these trademarks and logos.
In any case, in the event that one of the parties is authorized by the other to use the latter's Intellectual Property Rights, the authorized party undertakes to reproduce the other party's Intellectual Property Rights (in particular its trademarks and/or logos) clearly, visibly and without alteration, in accordance with the graphic charter that will have been communicated to it beforehand by the other party (graphics, colors, proportions, etc.).
Each party agrees not to exploit the Intellectual Property Rights of the other party in a manner that may be detrimental to the latter.
The parties shall indemnify each other against all claims, demands and actions which may be brought against them as a result of the use of the Intellectual Property Rights of the other party in accordance with the provisions of these GCS, by third parties claiming a right or rights to said Intellectual Property Rights.
Each party agrees to indemnify the other in the event of damages resulting from the breach of this warranty and to reimburse the other for any expenses or costs of defense and/or recourse (including but not limited to attorney's fees or expert's fees), resulting from any claim, demand, action or remedy raised or brought by third parties on the grounds that the Intellectual Property Rights used in accordance with these GCS constitute an infringement of intellectual property rights or unfair or parasitic competition claimed by third parties.
It is specified that upon expiration or termination of these GCS, for whatever reason, each party shall immediately cease using the Intellectual Property Rights of the other party.
7.2 The Owner guarantees that he/she holds all rights (notably intellectual property rights) on the images that he/she provides to LOCASUN or that he/she has obtained all necessary authorizations for the use of these images by LOCASUN for the purpose of distributing the advertisements under the conditions provided for in the present GCS.
Consequently, the Owner guarantees LOCASUN against all recourse, claims and actions that may be brought against LOCASUN by third parties likely to claim any right whatsoever over the images transmitted by the Owner to LOCASUN and to contest their use within the framework of the present GCS.
The Owner undertakes to indemnify LOCASUN in the event of prejudice resulting from non-compliance with the present guarantee as well as to reimburse LOCASUN for any expenses or costs of defence and/or recourse (including, but not limited to, legal or expert fees) resulting from a claim, demand, action or recourse raised or instituted by third parties on the grounds that the images communicated to LOCASUN by the Owner constitute an infringement of intellectual property rights or unfair or parasitic competition claimed by third parties.
Each party shall notify the other party by registered letter with acknowledgement of receipt of the occurrence of any case of force majeure.
In the event of a case of force majeure, if the impediment to the normal execution of the contractual obligation were to last for more than one month, the parties would be released from their mutual obligations as of right, without judicial formality, without prior notice and without any compensation being claimed from the defaulting party after the sending of a registered letter with request for acknowledgement of receipt having immediate effect.
In the event of any dispute as to the interpretation or execution of these GTC, the parties shall reach an amicable agreement before any referral to the competent courts.
For the Owners of accommodations acting in a professional capacity :
Each of the parties will have the possibility of referring to of your choice :
- the Business Mediator(free of charge) ou,
- the Paris Mediation and Arbitration Center (CMAP)(costs shared between LOCASUN and the advertiser)
The duration of the mediation shall not exceed 3 months, unless otherwise agreed by the parties.
Pursuant to this mediation clause, all exchanges between the parties shall, unless the parties agree otherwise, be confidential for an unlimited period.
In the absence of recourse to the said mediation process or in the event of a dispute persisting at the end of the said mediation, the latter will fall under the exclusive jurisdiction of the Commercial Court of Paris, even in the event of an appeal in warranty or multiple defendants, or in the event of emergency or protective proceedings, in summary proceedings or by petition.
- For the Owners of lodgings acting in a private capacity:
LOCASUN has set up a consumer mediation system (articles L.616-1 and R.616-1 of the Consumer Code). The mediation entity chosen is : SAS CNPM MÉDIATION - CONSOMMATION. The Lodging Owner acting as an individual may file a claim on the site: http://cnpm-mediation-consommation.eu or by mail by writing to CNPM - MÉDIATION - CONSOMMATION, 27, avenue de la Libération – 42400 SAINT-CHAMOND.
Pursuant to this mediation clause, all exchanges between the parties shall, unless the parties agree otherwise, be confidential for an unlimited period.
In the absence of an amicable agreement between the parties, the dispute will fall under the exclusive jurisdiction of the Commercial Court of Paris, even in the event of a warranty claim or multiple defendants, or in the event of emergency or protective proceedings, in summary proceedings or by petition.