Résidence le Relais Du Plessis

No cleanliness lack of hygiene

Cleanliness not up to standard, floor salty and slippery! Stains on linen, no sink plugs, bathtub worn and orange joint, tap white with limescale, a good shot of white vinegar could do the job Swimming pool closed for work, not mentioned when booking... big disappointment.Lire la suite

An excellent setting, it's a shame that the chalets suffer from a lack of maintenance and upkeep

Very dilapidated dwelling, cleaning not really done with cobwebs, crockery, credenza .... Dirty a lamp bulb fastener patched up with adhesive tape, malfunctioning taps (scaled), etc ... Swimming pool not in condition on 01/05 as advertised Futuroscope parking lot costs €12 a day, not €9 as advertised.Lire la suite

Cleaning and structure to be reviewed everything is dirty and old

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A warm welcome, everyone is attentive. Beautiful, quiet surroundings Thanks to Noëlle

Friendly welcome. Difficulty contacting the manager to let us know we would be arriving the next day. Fridge not delivered. Baseboards dirty. Nice heated pool

To be banned

Boring if you're looking for something other than the pool. Average size pool. Problem: depth 1m50. Children's paddling pool closed. Spa and treatments also closed due to building work. Located next to a horse paddock.... i.e. lots of flies. Avoid accommodation on the wood side, as there's no light and the apartments are very dark. Disappointed with our stay.Lire la suite

We were very lucky because the location was perfect! Not overlooked!

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We had a great vacation, the location was good and it was big. The store is just a stone's throw from the relay. Otherwise 1 little kilometer there was the city center with stores of a little bit of everything. A good place to spend a vacation, especially if you have children.Lire la suite

Average accommodation - we need an on-site grocery store and bakery

Clean accommodation, minimal crockery, 1 frying pan, no steak knife, no oven

Pleasant setting It's a shame that cleanliness isn't more rigorous

Horrible stay! Dirty pool closed regularly because the filter never works! Too many people in the pool Children's pool closed a long time ago Hair, bugs in the water Apartment infested with flies and poor housekeeping! No outdoor play areas No activities in the residence, nothing in the surrounding area,Lire la suite

Nice moment, just needs a bit of animation

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The Tuesday evening market is very nice

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Pleasant site, but unprofessional reception staff (the manager and employee are unfriendly and often absent from their posts), and they don't answer the phone either. It would be nice if the receptionist used something other than "What's that for?" when you arrive at reception! Fortunately, the housekeeping staff are charming and answer questions with a smile. Some guests (children?) throw their garbage in the bushes and on the lawn in the common areas. Many kitchen utensils are also missing.Lire la suite

A very welcoming and pleasant team! It feels great!

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Relais 56 KM from Futuroscope! Unacceptable and nowhere to be found in the offer! Arrived at the relay no swimming pool and out of order! (the only attraction on the site! ) The place where you can have a coffee and so on.... closes at 7 p.m. Super + or minus the time when everyone goes home! and of course closed in the morning!Lire la suite

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Good stay, good welcome, the region is magnificent

very good welcome very competent staff clean accommodation Shame there is no parasol upstairs

SPA under construction. No catering. Presence of a band on the WE who lived in the background of the music 24/24

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This customer didn't left a comment

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Great welcome by Olivier, very considerate and pleasant. He gave key information. Nothing to regret. Thank you very much

Fine

Excellent geographical and environmental location with many "discoveries" nearby; plus a supermarket 500 m away. Neglected residence with a significant lack of maintenance; housekeeping forgotten..... Household equipment does not correspond to accommodation for 6 people. The new management seems to be listening and, above all, responsive. The swimming pool also needs more maintenance.Lire la suite

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quiet apartment overlooking a riding school, nice

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Quiet and restful place, nice environment, wonderful futuroscope day

Positive points: very pleasant, quiet setting, apartment quite good overall, friendly staff, very responsive if necessary (radiator and hairdryer out of order). Pleasant welcome (small coffee while waiting for the apartment (we arrived early). Negative points: apartment could do with a makeover and thorough cleaning, TV problem at end of stay, staff lacking, would be good to hire.Lire la suite

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agreable sejour ' personnel sympathique . trop tot à cette periode ( piscine et salle restaurant fermees dommage ) ; bien situé pour visites des divers chateaux

It was a pity that some of the activities on site were not yet in operation at the time of our stay

A little far from the futuroscope

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This was the third time we stayed at Richelieu. This stay was not up to the level of the first two. The reception : there is no reception on Sunday afternoon The accommodation : the cleanliness of the accommodation was not sufficient (sheep under the beds, dirty dishes). The quantity of dishes was not adequate for 6 beds: 5 glasses, 4 bowls, 2 mugs, 2 flat plates, 2 soup plates.Lire la suite

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This customer didn't left a comment

Dirty accommodation. Noise until 4am (a lot of noise). I had to change accommodation during my stay because the noise was unbearable. Second accommodation much better, relatively clean and quiet

We spent 3 nights with our family in this accommodation. The SPA is under repair. The telephone to warn of our arrival is out of order. The heating does not work (we changed accommodation). The chandelier of the living room is in short circuit. The site is ideal to visit the castles of the Loire, in 1 hour of the Futuroscope. Very quiet. Close to a supermarket. Playground for children. View on a horse riding center.Lire la suite

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Disappointing experience! 1st apartment with leakage from the toilet above. And 2nd apartment not cleaned with dust, mold everywhere... Really disgusting !

pleasant stay in a quiet environment, responsive and attentive staff

Dwelling in bad condition, slabs in front of the door broken down which leaves a 30cm hole before entering. Sofa that blocks the opening of the door. Missing complaints. Exterior lighting off, we have to navigate with a flashlight ... No information given on the gate that we found closed one evening without having the code and no one present, we had to climb and trigger the engine ...Lire la suite

The accommodation is pleasant, rather well arranged but the sanitary facilities (WC and bathtub) could do with a good clean

Overall the property was fine. However, the accommodation was dirty, the toilets were clogged, the floors creaked, the cleaning kit was dilapidated, there was no remote control for the TV, the comforters and pillows were stained. It's a real shame! Fortunately our stay was short...Lire la suite

2nd stay and we love the location and calm: near Futuroscope and chateaux of the Loire

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Pleasant site but the maintenance leaves something to be desired

It is not 2 rooms but 1 + cabin with a bunk bed. It is very difficult to put 6 people in this accommodation, not enough cutlery and utensils to cook. Nice environment and good place for the castles

The accommodations are very well appointed but very dirty. We had to clean the 50 M2 before we could move in. It's really a pity because the setting is beautiful and the region rich in visits

Very good reception, nice place and favourable to the relaxation because few people during our passage (between two weeks of vacations) but the lodging is not worth a 3 stars. The place seems old when it is not. The rust is present but the environment is sandy and humid so this may explain it. No comforters nor the number of pillows required at our arrival but quickly provided. The staff is very available and friendly which helps a lot.Lire la suite

We found a stay alternating sensation and calm. Sensation with the Futuroscope park, for all the family (adults and children), top attractions ! And night show: the key of dreams: fabulous, to see absolutely! Without forgetting: " Extraordinary journey " to cut the breath; sight, smell, feeling: the perfection! Concerning the residence, well located, calm, in the middle of nature. The residence allows you to recharge your batteries, to rest, to spend a pleasant moment with your family. The Terrace offered us a beautiful view on the whole of the Relais du Plessis.Lire la suite

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beautiful environment but lack of cleanliness and maintenance of the accommodation

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Clean accommodation but too basic equipment: few dishes, bedding too hard, no vacuum cleaner, 2 cooking plates to cook. Not up to the standard of a 3*. Well located for visits, quiet environment, private and secure parking, welcoming staff.Lire la suite

Absence of bedside table and lamp near the bunk beds, toaster, cleaning kit, dustpan and brush

The accommodation was limited in cleanliness and blankets, pillows

Good welcome Ideal location for visits to the surrounding area (castles, abbeys, etc.) Spa at disposal Massage appreciated, performed by an experienced person

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free wifi and super market at 500m

Too bad the tenant above us was dripping his wet laundry over our plates when we were eating on the terrace

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This customer didn't left a comment

Impossible to reach someone on the day of arrival. We arrived at 10pm. And the keys were fortunately in an envelope on the office door. But the anxiety of not having keys was present until the last moment.Lire la suite

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Very pleasant place, restful. The RIchelieu park is magnificent. The residence is located next to all amenities: bakery, Intermarché

Very good stay l,swimming pool very ' clean and heated.calm in September,to protect the mattresses which are comfortable'protect them with a sheet as well as the bench in the main room would be desirableLire la suite

Too bad very nice site lacks of maintenance dirty apartment and outside also we will not return

We had difficulties to reach them by phone to inform them of our arrival as you advise us and this during the opening hours of the reception. In spite of our messages on their answering machine they do not call us back; A burnt lamp in the children's room: lamp not changed during our stay in spite of our requestLire la suite

Very nice site! Pleasant welcome, manager at the top, only small downside to the stay, arrived in a cottage where the cleaning had not been done (dirty toilets trace of excrement, disgusting bathroom, trace of food on the doors of cupboards, drawer containing the dishes full of crumbs and other dirt, dirty cutlery, stained comforters and mattresses, ......) a pity because a lot of potential for this vacation center.Lire la suite

Why offer this location which is very far from the Futuroscope

Residence that seems to be abandoned in places. A little tidying and cleaning would not be a luxury. Cleanliness of the housing summary, it would be nice to have a vacuum cleaner the housing would be easier to clean, mop in a lamentable state. The residence is pleasant and the accommodation too, too bad for the negative points.Lire la suite

level of dishes : minimum sticte deplorable cleaning

Well designed accommodation, no loss of space, it would be nice to have a little more cutlery, garden furniture not in good condition, outside to refresh, pool a little small and cold water, however for families with children very well designed, no passage cars and playground easy to monitor, visible from housing. Good stay CbLire la suite

One week stay in August. The residence Relais du Plessis is an open air camping composed of cottages. Each area is composed of several cottages grouped by four or five houses. Each house has 4 cottages (2 upstairs and 2 downstairs). Prefer the upper cottages with a terrace, this will avoid receiving water and dust from the neighbor above when it rains or when he cleans. Prefer the cottages towards the forest (equestrian center) which are quieter. The cottages are well laid out and well equipped. Ours was not very clean on arrival, but since there is no inventory of fixtures either on arrival or on departure, this does not seem surprising. The main problem of this residence is the lack of staff to guarantee all the activities. The staff in place is rather nice and does what it can to manage. As a result, there is no restaurant except for breakfast and very little opening of the bar. The SPA areas do not seem to be open. The pool is crowded from 11am until 8pm. The water is cold, clean in the morning and dubious in the afternoon. It's just there for a dip in the heat and don't expect to swim with a horde of lively kids. Nice space in the park with bowling alley and large areas for families and kids. No activities offered, everyone is on their own. In conclusion, it's not expensive but it's average. The cottages are big and the place is well placed for the visits of the castles of Azay, Riveau, Ussé and Langeais.Lire la suite

Close to Intermarché store, quiet and cool place. Interesting discovery

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beautiful city of richelieu practical housing but very old obvious lack of staff in the residence unheated swimming pool impossible for the little ones to swim restaurant closed garbage room not empty it overflows everywhere. In short, not great for the price.Lire la suite

The restaurant is closed! The pool is not heated... we are really disappointed! Besides we left before..,

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This customer didn't left a comment

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The cleanliness is really to be reviewed, fridge, microwave disgusting. Cooking plate too small and no oven

Overall, the residence is pleasant. The apartments are clean and well appointed. 4 stars only for cleanliness because the pool is not clean. Cloudy water and a lot of deposits on the ground. Lots of playgrounds in the residence. Attention however richelieu is rather far from the big tourist castles such as Chambord or chenonceau but we spent 15 days in Richelieu and we made very interesting visits every day, there is thus what to do in a radius of 50km.Lire la suite

Functional accommodation, bathroom a bit old. Be sure to specify the accommodation you want when you make your reservation. We were facing the equestrian belly so it was difficult to watch the children when they were playing outside. The swimming pool is too small for the whole establishment. Plan activities outside because nothing on site. Good quality/price ratioLire la suite

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The residence is rather nice, the staff is really very pleasant. The accommodations are correct but badly soundproofed. It would be better to close the upper terraces (floor) for those who have the lower terraces. The disadvantage in summer are the flies very numerous in the accommodations, it would be necessary to provide a treatment against that (mosquito net, insecticides...). Otherwise the setting is superb, beautiful view on a field of horses. The swimming pool is well maintained, the staff (reception, swimming pool...) very welcoming and kind. We visited beautiful castles and went to the futuroscope nearby. It's a good stay.Lire la suite

We had a very good reception. Very pleasant residence

Really not to be recommended. Dirty apartment, flies because of the horses, lack of material in the kitchen, clogged bathtub, dishwasher, 2 days later water everywhere etc.

Not cleaned on arrival, terrace really dirty, park mowed and a little cleaned a week after our arrival. No reception, we were given the keys and had to manage. No bar, no restaurant, pool operational one week after our arrival. Nothing to do with the description Locasun. As I pointed out you should check your providers.Lire la suite

I found an envelope containing the key to the apartment on the window of the office, the next day I asked for looted for the remote control that never have, a lot of cobwebs and mold in the bathroom, and tartars in the toiletLire la suite

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In view of the previous reviews we expected the worst. And to our great surprise the place is very nice, quiet, the accommodation clean and the staff correct. Some equipment was missing but nothing bad.Lire la suite

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Cheap accommodation, therefore passable, the residence lacks maintenance and deserves to be improved. Quiet environment

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Dirty accommodation on arrival. Very superficial cleaning, as shown in the photos. Pleasant setting but a little far from the Futuroscope (50 min and 35 as indicated by the receptionist of the site of the plessis) Lack of restaurant service on site, or small grocery store to help out. Too much waiting in the lines for attractions on Thursday (up to 2:30 am...) It takes at least two days to make the park if not too many people according to catch them. We leave with good memories and moments of crazy laughter.Lire la suite

Catastrophic. To flee absolutely. We were asked to arrive between 4pm and 7pm, we arrived at 5pm, accommodation not ready. After more than an hour and a half of waiting we were finally given the keys, and only the keys. No explanation, no inventory of fixtures.... One begins to settle down and the a foul smell in the refrigerator, normal ice cube tray moldy in the freezer. Dirty dishes, terrace which did not have to be cleaned since last year, 3 chairs of garden broken. In the bathroom, the little "trick" of the faucet that allows you to switch from shower to bath is broken. I'm not talking about the outside where the grass (not the lawn) is not mowed. Fortunately, our days at the futuroscope were great.Lire la suite

Good stay for short time. Small accommodation and uncomfortable bedding. Cold and unheated pool. Clean accommodation

I liked the environment very much, I had a view of the equestrian center, very pleasant as soon as I woke up and my children were delighted to see the horses. It is a quiet and pleasant place. The swimming pool is good and we took advantage of the loan of equipment, badminton rackets and petanque balls.Lire la suite

Weekend of the Ascension. Many people and not enough staff. The accommodations are not very clean. The environment is great: right next to a stable. The swimming pool is nice except that many deckchairs are broken.Lire la suite

We chose this establishment because it included 2 entries to the Futuroscope. Only downside, very very out of the way!!! The accommodation was comfortable, the room clean and the equipment in good condition.Lire la suite

Very disappointed housing dirty dishwasher remains of moldy food, dishes not cleaned, bed sheet not changed ... Obligation to change housing, then no bed sheets and despite our request not provided during the stay. VERY DISAPPOINTED.Lire la suite

We took an accommodation for 4. 2 rooms would be more convenient. The banquette system in the kitchen room does not give any privacy. Also we would have liked to use the table and the chairs outside, they were too dirty to clean.Lire la suite

It seems that this park is abandoned and yet it does not take much to be very attractive again, nice setting, but not maintained! What a shame! And no respect for customers, the day of departure nobody at 9:20 am at the reception except the good man gardener who willingly takes the keys of studios leaving. Sorry and embarrassed. What a shame!!! Beautiful location, Obligate to recover some missing garden chairs and clothesline on other housing not occupied. Heated pool extra. Quiet . Lawn not maintained , we understand the man to do everything alone !!! A lot of merit!!!Lire la suite

Very good welcome, thank you for this pleasant stay

Very quiet at this period. Lack of air conditioning in case of strong heat. At 500 meters from a big surface with money distributor, gas station. Very convenient

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Overworked team. Manager not at all welcoming. Swimming pool not cleaned. Terrace housing disgusting. Too bad because the setting is relaxing

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We had a very good stay in a pleasant setting and comfortable accommodation. to be redone

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This customer didn't left a comment

Reception on the spot not satisfied at all + 2 hours of waiting a week of Easter ? The staff was pleasant in spite of the crowd and the waiting hours... The cleaning to be reviewed. For a first time it's a bit of a failure. We plan to come back often in this region.Lire la suite

One hour of waiting for the keys to be handed over (no keys available to give to the customers) a complete failure! The person at the reception was completely overwhelmed...no organization. The accommodation was not cleaned (or at least a semblance of cleaning): box with a piece of pizza in the fridge, freezer completely filled with ice (never defrosted), table and chairs on the terrace in a terrible state, dirty faucets and full of limestone, remote control for the television did not work because the batteries were worn out (at the reception, no other solution than to give us other worn out batteries too) Fortunately we had rented only for the Easter weekend.Lire la suite

Only one not very dynamic person at the reception on the day of arrival for dozens of customers, interminable waiting. the key of the apartment fortunately opened was not at the reception, we got it back at 8 pm after reminders No appointment for the inventory of fixtures at the end of the stay, we were asked to call the reception desk so that someone could come as soon as we were ready to leave, but on Saturday there was no answer on the phone and the reception desk just asked us to bring back the key No bowl or coffee spoon, reported without resultLire la suite

Pleasant setting at a great price. Too bad for the wait at the arrival because of lack of staff!

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This customer didn't left a comment

Not enough staff to welcome customers: very long waiting time for the season and chalet not sufficiently prepared: terrace not cleaned, dirty garden furniture, lots of dead leaves

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very quiet and well maintained

Except for the bathtub that barely runs, everything else was nice

housing in a park without car and large terrace. Calm . Some inconveniences due to the opening of the site but quickly corrected by the staff. Vehicle essential

Apartment very well but service POURRI. Arrived in the apartment (6 pers) on Sunday midday, we notice that the household was not made, the greasy plates of cooking with the traces of pans, crockery not clean and bathroom (screen shower, mirror) not made. The kettle is full of limestone with pieces that are carried around... Only 4 small spoons, 2 pillows... The toilet flushes badly. In short, we go to the reception at the opening time to prevent and ask for the cleaning of the bathroom (the kitchen we did it) the person says to us that it will not be before 7 pm... she will bring back to us 2 pillows and will put some soda in the toilets, the lid of the stopper which fell in... To "apologize" for the inconvenience, she offers us a cleaning kit! At the time of departure we are still waiting for a kettle and still have only 4 small spoons... The residence is pedestrian, during all our stay, we had the right to several passages of cart on behalf of the person of the reception which seems to have fun with its son and its dog. The last evening, in 30 minutes, 10 passages, (we counted). During our stay we went to see this same person who told us she didn't have time, we had to come back in the afternoon, she had "things to do in the residence"... A lousy service we have never seen that!Lire la suite

for the second season we are very satisfied, maybe a third visit to be planned

Very good reception, attentive staff. Clean accommodation, good mattress, quiet residence. We had a good stay and will not hesitate to come back. t

Well adapted accommodation. The front door is difficult to open because of the location of the sofa bed. Fridge too small for 4 people. Concerns about the terrace of the apartment above because the dust and other things go down to the terrace on the first floor. Pleasant environment. It should be specified in the rental agreement that you cannot access the accommodation by car.Lire la suite

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Very cold reception. No service available. The cleanliness is limited

Very friendly welcome, available, responsive in case of concern (sheet, wifi..)

Pleasant stay except for the accommodation

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Good reception, beautiful location, apartment correct for 3 people. A small downside, a motion detector night light in the room too sensitive. Turns on at the slightest movement, so impossible to turn over in bed without the light appearing!Lire la suite

We regretted the lack of lighting in the aisles at night and the lack of staff at the reception on Sundays

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Very interesting offer with the entrance to the futuroscope. The site is pleasant, very green, the chalets pretty and well equipped. A little downside on the kitchen equipment a little light for our taste (no toaster for example). On the other hand, good surprise to have a dishwasher!Lire la suite

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This customer didn't left a comment

Good welcome, dirty accommodation (dirty bath, black dirt on the doorstep), rat flies under the beds, no light in the park at night despite the obstacles. Impossible to contact them before your arrival from 10am to 12pm and from 4pm...Lire la suite

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This customer didn't left a comment

Especially to put lighting when we arrive at night the galley

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The cottages are ok, modern decoration, but lack of general maintenance. The walls could do with a serious refresh, it gives an impression of not being clean. The hood was not working and so there was no light over the hob and sink, the ceiling spotlights were behind. We reported this, to no effect! The toilet seat is broken and I'm not talking about the filthy brush! The crockery provided is completely out of order. Frankly it is not serious. The only positive points are the calm setting in a pretty park and the friendly and helpful staff.Lire la suite

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we are satisfied with our stay and its environment we recommend it

Pleasant accommodation in a good location

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The accommodation would be fine if it contained more small kitchen equipment. The hob is too small for the size of the pans and casselores

Very pleasant stay. The residence is well located and allows access to many sites (castles and flower gardens, troglodyte sites, forests ...). I recommend it!

Very quiet stay overall and good base for visits. Good value for money in September but a few things to report and to improve: a pity that we do not know how to cut the vmc in the apartments because it makes too much noise at night while the site is very quiet in September. The swimming pool is very hot but in bad condition as well as its equipment (shower that doesn't fit...) whereas the sanitary conditions should be reinforced Offer which does not correspond to reality (no restaurant, no bar, no health centre...) It is not stated in the locasun offer that the site is not accessible to cars even on the days of departure and arrival.Lire la suite

Apartment available only from 6pm. No visit of control the day of the departure, it is necessary to wait for the return of the check of guarantee Sandy environment, it is put everywhere in the apartment, you must have the sweeper in your hand!Lire la suite

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we had booked for 15 days and stayed 3 weeks...very quiet place

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Good stay, I recommend the relais du Plessis

Very nice stay, a beautiful region to discover. We stayed 5 years ago in this residence that we found very good. But what a surprise this time. A lot of renovation would be necessary. Swimming pool liner unstuck, deckchair in very bad condition. Stairs to go upstairs are made of wood and have aged very badly. The bollards for the outside lighting are defective and lie in the grass. Cleaning green space very random. I hope that this residence will recover all these small works, a beautiful place well placed to visit many castlesLire la suite

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The welcome on our arrival was cordial but very brief and no information on the departure or services on site; In short, a big disappointment; fortunately our accommodation saved our stay and our visits outside too! Concerning the seriousness and the follow-up of LOCASUN: perfect!Lire la suite

Perfect, I recommend

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Calm and serenity

Arrival planned at 5 pm But we were able to pick up the keys before Central location to see the area. Nice stay For families

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Very pleasant setting, helpful and smiling staff. I recommend it

Holiday village in its original state Lack of activities on site Pool too small for the capacity of the residents Noisy on the ground floor

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Good stay. Quiet and safe environment, especially with children as there are no vehicles inside the holiday centre

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Very good team, very good service

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Pleasant residence, an Intermarché at 400m by car which is very practical, barbecue evenings proposed during the stay, super jacuzzi and beautiful swimming pool, the ground is maintained, I will return there without hesitationLire la suite

Very well received. A washing machine service is missing. The offer to order a meal was only made once in the week. A pity. It's a good idea

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Pleasant and green setting, helpful and smiling staff. A horse riding centre and Intermarché just next door, very practical

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Big potential lack of staff nice setting but very dirty

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Pleasant site with swimming pool; it is a pity that the health situation has led to the closure of the restaurant; correct and well-equipped accommodation

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It's a shame to have housing with great potential that is so dirty and unkempt

Faulty taps, damaged electric plate, balcony impossible to sweep as debris passes through the floorboards and falls under the holidaymakers below. Well done the architect. Shutters, doors and balcony not maintained. A shame as it is a beautiful residence. Restaurant service not provided during this period, not indicated on the booking site in question.Lire la suite

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The setting is nice, the accommodation is functional. The children liked the playground and the pool. Too bad the pool closes at 7pm

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Disastrous and unsympathetic reception, very dirty accommodation and problems on site not taken into account by the team (water leak, no hot water, ...)

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Excellent stay, alas too short

I want to believe that it was the recovery but the accommodation was not the cleanest. We are not very picky but still. Many traces of limestone at the level of the water points with tap tips "clogged" by limestone. (ex 3 bowls for 4 people)... on the other hand comfortable bedding. a little disappointed by this place which has a pretty name. Welcome a little stuck!! not much smile from the people present. But we didn't sleep outside and considering the price let's not be more royalist than the king!!! But I will not return in this placeLire la suite